1. Introduction
Surgelit LLC ("we," "our," or "us") operates mobile applications and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications (collectively, the "Apps"), including but not limited to Lit Blocks Puzzle and any future titles published under Surgelit LLC.
By using our Apps, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our Apps.
2. Information We Collect
We may collect the following types of information:
2.1 Information Collected Automatically
- Device Information: Device model, operating system version, unique device identifiers, language settings, and screen resolution.
- Advertising ID: Google Advertising ID (GAID) or Apple Identifier for Advertisers (IDFA), used to serve personalized ads and measure ad performance.
- Usage Data: App open times, session duration, levels completed, in-app actions, and feature usage.
- Log Data: IP address, access times, crash logs, and error reports.
- Purchase Information: Records of in-app purchases made through Google Play or the App Store (payment processing is handled by the platform; we do not store credit card or payment details).
2.2 Information You Provide
- Account Information: If you sign in via Google or other authentication providers, we may receive your name and email address associated with that account.
- Support Requests: If you contact us, we may collect your name, email address, and the content of your communication.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Apps
- Personalize your experience
- Display advertisements (including personalized ads where permitted)
- Analyze usage patterns and optimize performance
- Detect and prevent fraud, abuse, and technical issues
- Process in-app purchases
- Respond to your inquiries and support requests
- Comply with legal obligations
4. Third-Party Services
Our Apps use the following third-party services that may collect information:
- Google AdMob — Ad serving and monetization. Google Privacy Policy
- Google Firebase Analytics — Usage analytics and event tracking. Firebase Privacy
- Google Firebase Crashlytics — Crash reporting. Firebase Privacy
- Facebook SDK — Attribution and analytics. Meta Privacy Policy
- Google Play Services — Authentication and in-app billing. Google Privacy Policy
These third-party services have their own privacy policies. We encourage you to review them.
5. Advertising
Our Apps display advertisements provided by Google AdMob and potentially other ad networks. These services may use your Advertising ID and other data to serve personalized ads. You can opt out of personalized advertising:
- Android: Settings > Google > Ads > Opt out of Ads Personalization
- iOS: Settings > Privacy > Tracking > Disable "Allow Apps to Request to Track"
Even if you opt out, you will still see ads, but they will not be personalized based on your interests.
6. In-App Purchases
Some of our Apps offer in-app purchases. All payment processing is handled by the respective platform (Google Play or Apple App Store). We do not collect, store, or have access to your credit card information, banking details, or other financial data.
7. Children's Privacy
Our Apps are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe that a child under 13 has provided us with personal information, please contact us at admin@surgelit.com.
8. Data Retention
We retain your information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Aggregated, anonymized data that cannot identify you may be retained indefinitely for analytics purposes.
9. Data Security
We implement reasonable security measures to protect your information. However, no method of electronic storage or transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.
10. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the data we hold about you.
- Deletion: Request that we delete your personal information.
- Opt-Out: Opt out of personalized advertising.
- Correction: Request correction of inaccurate information.
To exercise any of these rights, please contact us at admin@surgelit.com.
11. California Residents (CCPA)
If you are a California resident, you have the right to:
- Know what personal information we collect about you
- Request deletion of your personal information
- Opt out of the "sale" of your personal information
We do not sell your personal information in the traditional sense. However, the use of advertising identifiers for personalized advertising may constitute a "sale" under the CCPA. You may opt out by adjusting your device advertising settings as described in Section 5.
To submit a request, email us at admin@surgelit.com with the subject line "CCPA Request."
12. European Users (GDPR)
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR), including the right to access, correct, delete, restrict processing, and port your data. Our legal basis for processing your information includes consent (for personalized advertising), legitimate interest (for app functionality and analytics), and contractual necessity (for in-app purchases).
To exercise your GDPR rights, contact us at admin@surgelit.com.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our Apps after any changes constitutes your acceptance of the revised policy.
14. Contact Us
Surgelit LLC
30 N Gould St, Ste R
Sheridan, WY 82801
United States
Email: admin@surgelit.com
Website: surgelit.com